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Privacy Policy

  • ExplainPlease Q&A
  • If you require any more information or have any questions about our privacy policy, please feel free to contact us by email.

    The privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by and how it is used.

  • Log Files
  • Like many other Web sites, ExplainPlease Q&A makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

    We use third-party advertising companies to serve ads and collect information when users visit our site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements on our site, other websites and other forms of media about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, check out

  • Cookies and Web Beacons
  • ExplainPlease Q&A does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.
  • DoubleClick DART Cookie
  • Google, as a third party vendor, uses cookies to serve ads on ExplainPlease Q&A.

    Google's use of the DART cookie enables it to serve ads to users based on their visit to ExplainPlease Q&A and other sites on the Internet.

    Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL -

    Some of our advertising partners may use cookies and web beacons on our site.

    These third-party ad servers or ad networks use technology to the advertisements and links that appear on ExplainPlease Q&A send directly to your browsers. They automatically receive your IP address when this occurs. Other technologies ( such as cookies, JavaScript, or Web Beacons ) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see.

    ExplainPlease Q&A has no access to or control over these cookies that are used by third-party advertisers.

    You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. ExplainPlease Q&A's privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

    If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

  • ExplainPlease Q&A takes your privacy seriously. Please read the following to learn more about our privacy policy.

    The federal government and technology industry have developedpractical tips to help you guard against Internet fraud, secure your computer and protect your personal information.

    How ExplainPlease Q&A Uses Your Personal Information

    This policy covers how ExplainPlease Q&A treats personal information that ExplainPlease Q&A collects and receives, including information related to your past use of ExplainPlease Q&A products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

    ExplainPlease Q&A's participation in the Safe Harbor program

    ExplainPlease Q&A participates in the Safe Harbor program developed by the U.S. Department of Commerce and the European Union. To view our certification, visit the U.S. Department of Commerce's Safe Harbor Web site. For more information about ExplainPlease Q&A's participation in the Safe Harbor program,

    How do I opt out of interest-based advertising?

    If you prefer not to receive interest-based advertising in web browsers, you can always click the "Opt out" button on the Ads Preferences Manager. When you are accessing the web through a web browser, ExplainPlease Q&A also offers a number of options to permanently save your opt-out settings in your browser. After you opt out, ExplainPlease Q&A will not collect interest category information and you will not receive interest-based ads via ExplainPlease Q&A when accessing the web through a web browser. You will still see the same number of ads as before, and ExplainPlease Q&A may still show relevant ads based on the content of a web page, or other non-personal information. For example, if you visit a gardening site, ExplainPlease Q&A can determine the content of the site and may automatically show ads related to gardening to all visitors without using a cookie. Additionally, whenever we serve an ad on ExplainPlease Q&A search or on the sites of our AdSense for search partners, the ads which are displayed may still be based on the search terms you enter.

    If you prefer not to receive interest-based advertising in applications and other clients that use anonymous identifiers, you can always opt out using the appropriate preferences manager.

  • General

    ExplainPlease Q&A collects personal information when you register with ExplainPlease Q&A, when you use ExplainPlease Q&A products or services, when you visit ExplainPlease Q&A pages or the pages of certain

    When you register we ask for information such as your name, email address, birth date, gender, ZIP code, occupation, industry, and personal interests. For some financial products and services we might also ask for your address, Social Security number, and information about your assets. When you register with ExplainPlease Q&A and sign in to our services, you are not anonymous to us.

    ExplainPlease Q&A collects information about your transactions with us and with some of our business partners, including information about your use of financial products and services that we offer.

    ExplainPlease Q&A automatically receives and records information from your computer and browser, including your IP address, ExplainPlease Q&A cookie, software and hardware attributes, and the page you request.

    ExplainPlease Q&A uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.


    ExplainPlease Q&A does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

    We provide the information to trusted partners who work on behalf of or with ExplainPlease Q&A under confidentiality agreements. These companies may use your personal information to help ExplainPlease Q&A communicate with you about offers from ExplainPlease Q&A and our marketing partners. However, these companies do not have any independent right to share this information.

    We have a parent's permission to share the information if the user is a child under age 13. Parents have the option of allowing ExplainPlease Q&A to collect and use their child's information without consenting to ExplainPlease Q&A sharing of this information with people and companies who may use this information for their own purposes.

    We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

    We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of ExplainPlease Q&A's terms of use, or as otherwise required by law.

    We transfer information about you if ExplainPlease Q&A is acquired by or merged with another company. In this event, ExplainPlease Q&A will notify you before information about you is transferred and becomes subject to a different privacy policy.

    ExplainPlease Q&A displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click targeted ads meet the targeting criteria - for example, women ages 18-24 from a particular geographic area.

    ExplainPlease Q&A does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.

    ExplainPlease Q&A advertisers include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies).

    ExplainPlease Q&A works with vendors, partners, advertisers, and other service providers in different industries and categories of business.

  • ExplainPlease Q&A may set and access ExplainPlease Q&A cookies on your computer.

    ExplainPlease Q&A lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to ExplainPlease Q&A's cookies.

    Your Ability to Edit and Delete Your Account Information and Preferences

  • General
  • You can edit your ExplainPlease Q&A Account Information, including your marketing preferences, at any time.

    New categories of marketing communications might be added to the Marketing Preferences page from time to time. Users who visit this page can opt out of receiving future marketing communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive.

    We reserve the right to send you certain communications relating to the ExplainPlease Q&A service, such as service announcements, administrative messages and the ExplainPlease Q&A Newsletter, that are considered part of your ExplainPlease Q&A account, without offering you the opportunity to opt out of receiving them.

    You can delete your ExplainPlease Q&A account by visiting our Account Deletion page.

    We use third-party advertising companies to serve ads and collect information when users visit our site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements on our site, other websites and other forms of media about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, check out

    If there is anything lacking, please use the feedback form.